Approach

 




Support
Business Continuity
 We offer extensive support options to ensure your business is always operational. If a problem arises, issues can be quickly identified and resolved efficiently to minimise any downtime.		  


Post Sign-off Support
Our comprehensive documentation and high level implementations are designed to minimize risks to your business. Additionally, Corporate Network Integration offers a post-sign off support agreement to provide business continuity for your systems.

Manage & Maintain
 Corporate Network Integration also offers Proactive Support Packages which include regular site visits to validate and maintain the operations and performance of the implemented solution. These packages provide guaranteed support response times for any production issues – giving your business peace of mind.

Monitor & Review
Our experienced engineers can implement a monitoring solution based on Microsoft System Centre Operations Manager, which alerts your business of any potential issues, in many cases before downtime occurs. This solution will reduce support costs and empower your business with detailed information of your systems.
Corporate Network Integration provides 2nd and 3rd level support to provide an escalation path for any issues that cannot be resolved internally, minimising downtime for your business.

Our support services include vendor management, hardware diagnosis and performance issue resolution – providing end to end coverage for your business.